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Privacy

Privacy Policy

Last updated: May 8, 2026

Vigorous Software Inc. (“we,” “us,” or “our”) operates igorsoftware.com and related pages, forms, and communications.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, or ask us about our services.

Scope

This Privacy Policy applies to information we collect through:

  • igorsoftware.com;
  • email communications with [email protected];
  • contact forms or inquiry forms on our website, if enabled;
  • scheduling, video, analytics, hosting, email, or other third-party tools connected to the website.

This Privacy Policy does not apply to client projects, client systems, or customer data processed under a separate written agreement. Those arrangements should be governed by the applicable contract, statement of work, data processing terms, or privacy/security addendum.

Who we are

Vigorous Software Inc. is based in Toronto, Ontario, Canada.

Contact: Vigorous Software Inc. 3219 Yonge Str #325 Toronto ON M4N 2L3 Canada Phone: +1-647-370-2399 Email: [email protected]

Information we collect

We collect only the information reasonably needed to operate the website, respond to inquiries, and discuss potential work.

Information you provide directly

If you email us or submit a form, we may collect:

  • your name;
  • email address;
  • company name;
  • role or title;
  • website or company URL;
  • workflow description;
  • tools or systems involved;
  • project context;
  • whether there is an existing client, buyer, or internal project owner;
  • any other information you choose to include in your message.

Please do not send passwords, API keys, secret tokens, private customer data, protected health information, financial account information, or other sensitive information through our website or email unless we have specifically agreed in writing on a secure process.

Automatically collected information

When you visit the website, we or our service providers may collect limited technical information such as:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring page;
  • pages visited;
  • approximate location derived from IP address;
  • date and time of visit;
  • basic log and security information.

If analytics tools are enabled, we may collect aggregated or pseudonymous usage data to understand website performance and visitor behaviour.

How we use information

We may use personal information to:

  • respond to your inquiry;
  • evaluate whether your workflow, project, or partnership request is a good fit;
  • communicate with you about potential services;
  • prepare proposals, scopes, or project discussions;
  • operate, maintain, and secure the website;
  • improve website content and usability;
  • prevent spam, abuse, fraud, or misuse;
  • comply with legal obligations;
  • maintain business records.

We do not use website inquiry information to make fully automated decisions about you.

Legal basis and consent

We collect, use, and disclose personal information with your consent or as otherwise permitted or required by applicable law.

By contacting us, submitting a form, or emailing us, you consent to us using the information you provide to respond to your inquiry and communicate with you about the matter you raised.

You may withdraw consent to optional communications at any time, subject to legal or contractual restrictions.

Commercial electronic messages

If we send commercial electronic messages, we aim to comply with Canada’s Anti-Spam Legislation and other applicable rules.

You can unsubscribe from optional marketing or promotional emails by using the unsubscribe mechanism provided in the message or by contacting us at [email protected].

We may still send non-marketing messages where permitted, such as replies to inquiries, project-related communications, transactional messages, or legally required notices.

How we share information

We do not sell personal information.

We may share personal information with:

Service providers

We may use service providers for website hosting, email, analytics, form handling, spam prevention, security, scheduling, video hosting, CRM, cloud storage, and related business operations. These providers may process personal information on our behalf.

Professional advisors

We may share information with lawyers, accountants, insurers, consultants, or other professional advisors where reasonably necessary.

Legal and compliance reasons

We may disclose information if required by law, subpoena, court order, regulatory request, or to protect our rights, safety, property, users, clients, or others.

Business transfers

If Vigorous Software Inc. is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to appropriate protections.

With your consent

We may share information for other purposes if you ask us to or consent to it.

Third-party tools and links

Our website may include links, embeds, or integrations from third-party services, such as video hosting platforms, analytics providers, email tools, scheduling tools, or form tools.

These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

If the website embeds Loom or another video platform, that platform may collect information when you interact with the embedded video or open the video link.

Cookies and analytics

The website may use cookies, pixels, local storage, or similar technologies for basic functionality, security, analytics, or performance.

If analytics are enabled, we use them to understand general website usage, such as page views, traffic sources, device types, and engagement patterns.

You can control cookies through your browser settings. Blocking cookies may affect some website functionality.

Data retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • responding to inquiries;
  • maintaining business records;
  • following up on potential projects;
  • complying with legal obligations;
  • resolving disputes;
  • enforcing agreements;
  • improving and securing the website.

If an inquiry does not lead to work, we may still retain limited business contact records and communication history for a reasonable period unless you ask us to delete them and we are legally permitted to do so.

Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.

No website, email system, or internet transmission is completely secure. Please do not send passwords, API keys, confidential client data, or sensitive personal information through the website or by ordinary email unless we have agreed on a secure process.

International processing

Some of our service providers may process or store information outside Canada, including in the United States or other countries. Information processed in another jurisdiction may be accessible to courts, law enforcement, or government authorities in that jurisdiction according to local law.

Your privacy rights

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • withdraw consent to optional uses;
  • ask questions about our privacy practices;
  • make a complaint to a privacy regulator.

To make a request, contact us at [email protected].

We may need to verify your identity before responding. We may also be required or permitted to retain certain information for legal, security, or business reasons.

Children’s privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

Sensitive information and client data

Please do not submit confidential client data, production credentials, passwords, API keys, secret tokens, private customer records, regulated personal information, or sensitive business information through our website contact form or by ordinary email.

If a potential project requires review of sensitive systems or data, we should first agree on scope, confidentiality, access controls, and a secure process.

Proof-kit demos and fictional records

The website may show proof-kit videos, screenshots, or demo workflows. These may include fictional business names, fictional proof-kit records, sanitized examples, or demonstration data.

These demos are intended to show workflow patterns and technical capability. They should not be interpreted as real customer case studies, paid client results, revenue claims, or guaranteed outcomes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when this version was last revised.

If we make material changes, we may update the website or provide another appropriate notice.

Contact

For privacy questions or requests, contact:

Vigorous Software Inc. 3219 Yonge Str #325 Toronto ON M4N 2L3 Canada Phone: +1-647-370-2399 Email: [email protected]

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